Ratings & Reviews

Overall Rating

4(161 reviews)99.4% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Sarah B. - |Recommended: YesI love living in my new hom... — I love living in my new home I feel safe and maintenance always comes quickly when I call. My only complaint is a lot of the residents don't pick up after their dogs.
Review From Modern Messagesubmitted by Dominique M. - |Recommended: YesI have been completely sati... — I have been completely satisfied with my experience here at The Haven. Any issues that I’ve had were resolved in a timely manner. The office staff is professional and kind always.
Review From Modern Messagesubmitted by Courtney H. - |Recommended: YesGreat, I like the location ... — Great, I like the location of the property. Property appears to be clean and staff are very friendly. Haven't stayed very long so this is just an initial review
response from property -Thank you for the great review, Courtney. We love knowing that our location works perfectly for you. We appreciate your recognition of our team.
Review From Modern Messagesubmitted by Morgan H. - |Recommended: YesThe Haven has been a great ... — The Haven has been a great experience. It is very quite. Perfect location. We also have a view of the pond and we love it. Frederick is amazing
Review From Modern Messagesubmitted by Steven J. - |Recommended: YesNice, quiet and clean Commu... — Nice, quiet and clean Community. Office staff is very friendly and helpful. Maintenance, even though short handed, is quick to respond and .
Review From Modern Messagesubmitted by Emily M. - |Recommended: YesWe love Haven apartment hom... — We love Haven apartment homes, the staff is very friendly helpful and patient with all of our questions and concerns. We couldn’t be more excited that we picked this as our first home
Review From Modern Messagesubmitted by Juantaski B. - |Recommended: YesI love the apartment and th... — I love the apartment and the community. When I choose this complex to tour, I fell in love with the layout and the apartment and I did not have to tour any other complexes
Review From Modern Messagesubmitted by John J. - |Recommended: YesEveryone is nice and everyo... — Everyone is nice and everyone in the office is nice and willing to help. They always welcome phone calls, walk ins, and emails at any time. The neighbors are nice as well. It has been a very enjoyable experience to live here at the Haven.
response from property -John, we are delighted to hear that our team has been so friendly and quick to help you with any concerns. We certainly strive to provide the best possible experience to our residents! Thank you for the encouraging feedback, and we hope you continue to enjoy the friendly atmosphere of our community.
Review From Modern Messagesubmitted by Parthenia N. - |Recommended: YesI'm enjoying the tranquilit... — I'm enjoying the tranquility and cleanliness of the area. The staff is very welcoming, friendly and helpful. I'm really enjoying my lake view.
response from property -Parthenia, thank you for your review. It is fabulous hearing that you are enjoying the view and tranquility of our community.
Review From Modern Messagesubmitted by Rodger V. - |Recommended: YesMy experience at The Haven ... — my experience at The Haven apartments have been great The staff and the people around really make you feel at home and the maintenance team does a great job keeping up the property
response from property -Rodger, we're glad to see your outstanding rating for our great community. Your kudos for our office and maintenance teams mean a lot. We want you to keep feeling right at home here for a long time.
Review From Modern Messagesubmitted by Felicia T. - |Recommended: YesGrace and other staff membe... — Grace and other staff members have been great. They are all very friendly and work diligently to resolve any issues that may arise. My experience has been pleasant so far
response from property -Felicia, we love your positive review of our community! We are especially thrilled to know that Grace and the rest of our team have ensured you're feeling comfortable here. Thank you.
Review From Modern Messagesubmitted by Victoria B. - |Recommended: YesWell Ms. Sanja,Grace, Fredr... — Well Ms. Sanja,Grace, Fredrick and Dawn have all been so nice and kind.They have been flexible with me They also made sure my apartment was ready for me to move in
response from property -Victoria, thank you for taking the time to leave us a positive review! We are thrilled to know that Sanja, Grace, Fredrick, and Dawn welcomed you to our community so warmly.
Review From Modern Messagesubmitted by Rene M. - |Recommended: YesIts very important to have ... — Its very important to have a excellent resident care. The office staff is very friendly, professional and helpful. Thank you for a warm welcome.
response from property -Rene, we are thankful for your evaluation of our team as professional, friendly, and helpful. It's wonderful to hear that you felt our team provided a warm welcome into the community, as the happiness and well-being of our residents is a top priority. Please let us know if there is anything we may do to help you feel more at home.
Review From Modern Messagesubmitted by Lakeasha T. - |Recommended: YesI’ve had nothing but the ab... — I’ve had nothing but the absolute best experience The staff is awesome, and truly go above and beyond. Kudos to you all, Grace, Anja and Freddie
response from property -Lakeasha, thank you for sharing your outstanding experience in our community! We're very proud of the team we've assembled to serve our residents, and we know that Grace, Anja, and Freddie will appreciate your lovely remarks.
Review From Modern Messagesubmitted by Caitlin G. - |Recommended: YesMy kitchen and bathroom flo... — My kitchen and bathroom floor are bubbled up from previous tenants water damage, I assume . The staff members sent maintenance out to fix it, but it was more of a temporary fix than anything. Honestly, each section of flooring should be entirely replaced. Parking is also awful. On a good day, I'm lucky to be able to park four buildings down from mine and walk. Those are the only major problems I have, and otherwise would definitely recommend living at Haven.
response from property -Caitlin, thank you for your review and recommendation. We appreciate your feedback about maintenance and parking. It is important that our team works toward a permanent fix for the water damage in your home. At your convenience, please email us directly at thehaven@trinity-pm.com or stop by the office. We look forward to connecting with you.