Ratings & Reviews

Overall Rating

4(181 reviews)99.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Darwin H. - |Recommended: YesWe really didn't know what ... — We really didn't know what to expect upon our arrival, but we found everyone to be very nice and professional. Also Haven is surprising quiet, which is a huge plus.
Review From Modern Messagesubmitted by Logan S. - |Recommended: YesEverything has been nice so... — Everything has been nice so far. Quiet neighborhood. I love the apartment. It is amazing. The staff is very friendly and will help with anything.
response from property -Logan, we appreciate your recognition of our great team and are delighted that you are enjoying your new apartment and our quiet community. Thank you for taking the time to share your review as a new resident, and please don't hesitate to reach out if there is anything we may do for you as you continue to get settled in.
Review From Modern Messagesubmitted by Justin V. - |Recommended: YesIt's been a good experience... — It's been a good experience and location would want any other complex to be a resident. These 2 years have flown by and it's been an experience.
response from property -We are glad to know that you are enjoying our living environment, and thank you for taking the time to leave us a stellar review. We will be sure to share your compliments with Jennifer.
Review From Modern Messagesubmitted by Norisha B. - |Recommended: YesI just moved in this past S... — I just moved in this past Saturday and I’m in love with my new apartment at The Haven My space is very spacious and I love that my apartment comes with a pantry.
response from property -Norisha, welcome to our community, and thank you for sharing your great feedback with us! We're glad that your spacious apartment has met your expectations and that you are enjoying your experience thus far. Please feel free to give us a call in the office if there is anything else we may do for you as you get settled in.
Review From Modern Messagesubmitted by Jordan T. - |Recommended: YesThe apartment is super room... — The apartment is super roomy and was very clean. Office staff was also amazing and very helpful with the move The community has been quiet and is safe.
response from property -Jordan, we are pleased that you enjoy your spacious home and our team's accommodation during your move-in. Please feel free to reach out any time we may assist you.
Review From Modern Messagesubmitted by Rachel T. - |Recommended: YesI was looking for something... — I was looking for something safe and quiet for my girls and I and I stumbled upon this gem Everyone I have come across has been friendly and neighborly. Fredrick, the apartment manager, was absolutely amazing with helping with the moving in process. She was very patient, answered my emails in a timely manner, and always let me know she was there if I needed her. I’m happy we made Haven our new home
Review From Modern Messagesubmitted by Richard B. - |Recommended: YesMy resident experience is w... — My resident experience is wonderful. It's great to see the maintenance and office staff working appropriately around the covid-19 virus I thought it was an excellent thing to wave the payment fees when you pay online It probably helped for a lot of people
response from property -We are delighted to see your positive feedback, Richard. Our team strives to provide superior service, and we are thrilled to hear that we are doing an incredible job. Thank you so much for the recognition.
Review From Modern Messagesubmitted by Carlisha G. - |Recommended: YesI had a really great experi... — I had a really great experience. I originally did my app in line and no less than an hour after that I got a call from dawn stating I got approved and she let me know what I needed to do to move in.
response from property -Carlisha, we love seeing how fast and seamless your application process was. It's also kind of you to shine a spotlight on Dawn for her rapid attention to your request. We thank you for the 5-star feedback and hope you will be very happy in your new home.
Review From Modern Messagesubmitted by Sirilo B. - |Recommended: YesGreat living experience. Co... — Great living experience. Complex maintains all of the landscaping needs and great neighbors. Dog area usually stays clean for the most part.
response from property -It's always a joy to see 5-stars for our community, Sirilo. Thank you for taking notice of the hard work out team puts into maintaining a beautiful environment for our residents. Your feedback makes us so proud to be part of such a warm and welcoming community.
Review From Modern Messagesubmitted by Latanya C. - |Recommended: YesI love the area and the att... — I love the area and the attentiveness of the staff. They were proactive in assisting me. Also the complex is very clean and inviting. I love what the complex have to offer
response from property -Hi Latanya, thank you so much for sharing your encouraging feedback with us! We work really hard to make sure our residents and guests are able to enjoy a superior service experience from start to finish, so we're thrilled to know that you're so satisfied with our location, team members, and well-kept grounds and facilities! If you ever need anything, please feel free to email us at thehaven@trinity-pm.com.
Review From Modern Messagesubmitted by Jamy D. - |Recommended: YesGreat experience getting ev... — great experience getting everything set up...it was all on line. apartment is nice and clean, love the view outside. seems like a quite neighborhood so far.
response from property -Welcome to the community, Jamy! It's a pleasure to hear you had a wonderful move-in experience. Thank you for selecting our community to call home. We're so glad you're enjoying yourself so far.
Review From Modern Messagesubmitted by Syed A. - |Recommended: YesI have lived here for more ... — I have lived here for more than 10 years. It’s a convenient location to the mall and a lot of different businesses. There is a lake in the back.
response from property -We're honored to have had you as one of our most loyal residents, Syed. Thank you for taking a moment to share how much you enjoy our community and location. If there's ever any way we may better serve you, please let us know!
Review From Modern Messagesubmitted by Justin V. - |Recommended: YesHave had a nice stay nothin... — Have had a nice stay nothing disturbing or out of character. Nice people, friendly staff, and no problems for the most part. No bad vibes here
response from property -We're dedicated to creating a welcoming atmosphere, Justin! It's a pleasure to know that you noticed and have had enjoyable interactions with our team. Thank you for making your home here!
Review From Modern Messagesubmitted by Danika L. - |Recommended: YesMy experience living at Hav... — My experience living at Haven Homes has been nothing short of amazing The staff is great and made my move in comfortable. The residents in my building are super friendly and considerate. I would recommend Haven to anyone seeking amazingly comfortable living.
response from property -Danika, there is no greater compliment than to recommend our community to others! Be assured our entire team will continue working diligently to meet your needs and surpass your expectations in the future.
Review From Modern Messagesubmitted by Alexis S. - |Recommended: YesSo far, my experience has b... — So far, my experience has been pretty good. Only thing I would like is for parking to be expanded, some way...some how Also...it would also be nice if there was an entrance gate to the complex. That would be nice.
response from property -Alexis, thank you for the positive review and suggestions for improvement! We appreciate you taking the time to reach out and share your thoughts with us.