Ratings & Reviews

Overall Rating

5(215 reviews)99.5% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Carla M. - |Recommended: YesThe office staff is amazing... — The office staff is amazing. They helped me and was very patient with me when I was having some problems. They have been on top of getting things fixed like my door and hot water heater.
response from property -Carla, how nice to receive your 5-star rating and acknowledgment of our friendly, responsive service. We will pass along your kind words to our office team!
Review From Modern Messagesubmitted by Carlisha G. - |Recommended: YesI’ve been living here since... — I’ve been living here since April and have no complaints. I Love it here. Whenever I have an issue with regarding the apartment Maintenance it’s handled in a timely manner.
response from property -Carlisha, thank you for your review. We have loved having you here since April and are glad to hear you feel well taken care of.
Review From Modern Messagesubmitted by LaQuenton J. - |Recommended: YesMoving in was very easy , n... — Moving in was very easy , no hassles or anything I love my apartment They staff in the office was very very helpful Big thanks to Ms.Fredrickkk
response from property -LaQuenton, thank you for reviewing our community as a new resident. It is wonderful to hear that your move-in experience was seamless. We will share your gratitude with Ms. Fredrick.
Review From Modern Messagesubmitted by Alisha N. - |Recommended: YesExcellent customer service ... — Excellent customer service Frederick was attentive and answered any question that I had. Getting everything started was an easy and fluid process. My apartment was clean and move in ready.
response from property -Alisha, thank you for letting us know about your seamless move-in process. We are thrilled to hear that Frederick was able to help you feel more at home, and we hope you are settling in. Please let us know if there is anything else you may need.
Review From Modern Messagesubmitted by Joshua R. - |Recommended: YesIt’s a good quiet place wit... — It’s a good quiet place with friendly neighbors. No drama or any kind of commotion. Nice pool good workout center. Nice apartments fresh clean cut grass. No trash on the streets. Everything nice thing.
response from property -Joshua, we are proud of our tranquil environment and the true sense of community between neighbors! Thank you for highlighting our top-notch landscaping and amenities, too.
Review From Modern Messagesubmitted by Emma M. - |Recommended: YesBeen living here since May.... — Been living here since May. It has been a great adjustment with my growing family. Love the location and quietness of the complex. Great access to local shopping.
response from property -Emma, we are pleased to hear our peaceful community is the perfect home for your growing family! Thank you for telling us about your enjoyable experience.
Review From Modern Messagesubmitted by Lynette F. - |Recommended: YesThe office and maintenance ... — The office and maintenance personel are amazing. I moved to a bigger and I love it. Can't wait for this covid-19 to end. I just want to thank grace and the staff you guys are great
response from property -Lynette, thank you for your warm review of our team and community. We work hard to provide our residents with the best possible living experience, and your comments show us that we are succeeding. Have a fantastic day!
Review From Modern Messagesubmitted by Nathan E. - |Recommended: YesThe application process was... — The application process was conveniently efficient and pleasant. Frederick did a great job informing me of what i needed and answering all of my questions.
response from property -Nathan, we are glad to hear that your application process went so smoothly! Please continue to count on us for all of your service needs. Thank you so much.
Review From Modern Messagesubmitted by Jordon A. - |Recommended: YesNice and quiet. Clean prope... — Nice and quiet. Clean property and easily accessible to much of Hoover. Management is friendly and gets back to you relatively quickly to calls. Maintenance is nice and efficient.
response from property -Jordon, we're gratified to hear how happy you are with the service of our hardworking team! We hope you will continue to enjoy our prompt maintenance and peaceful community atmosphere. Thank you!
Review From Modern Messagesubmitted by Daphne H. - |Recommended: YesMy apartment community is d... — My apartment community is diverse and friendly. I greatly appreciate the fact that my neighbors are not noisy. On move-in day one of my neighbors offered to assist me with carrying a heavy container up the stairs which was a pleasant surprise. The only concern I have is parking. Sometimes it is difficult to find a parking space near my apartment. I learned the hard way that illegal parking is not tolerated. My car was towed which cost 345.00 to get it out of impound. Overall I love my apartment community.
response from property -Daphne, we can't thank you enough for your awesome review! It is so satisfying to know that you have felt that sense of community that our team tries so hard to foster. Thank you so much for being a part of our community!
Review From Modern Messagesubmitted by Jordan T. - |Recommended: YesI moved in end of June and ... — I moved in end of June and it’s been a great experience. The staff are very helpful and nice. The apartment is roomy as well. The community is great and I haven’t had any issues at all.
response from property -A spacious apartment, well-maintained grounds, and superior service are what we strive to provide our residents each and every day, Jordan. Your acknowledgment of our efforts means a lot to us!
Review From Modern Messagesubmitted by Harry W. - |Recommended: YesThe community is great. I’m... — The community is great. I’m awaiting the holiday season. The lights during Christmas must be awesome. Communities full with cheer during the holiday season are always the best.
response from property -Harry, thank you for your review and a five-star rating. We are looking forward to the holidays as well. Take care until then!
Review From Modern Messagesubmitted by Syed A. - |Recommended: YesWe have lived here for 12 y... — We have lived here for 12 years. We need more parking spaces because a lot of residents have multiple people living with them. We also need cob webs and spider webs cleaned up in every building.
response from property -Syed, we have been lucky to have you here for the past 12 years. We will share your feedback about parking and building maintenance with the team. Thank you for bringing these things to our attention.
Review From Modern Messagesubmitted by Kendall W. - |Recommended: YesIt’s been really great bein... — It’s been really great being a resident here Very peaceful community. The grounds are kept clean. I like staying here. The office staff communicate well and keep you informed.
Review From Modern Messagesubmitted by Sarah B. - |Recommended: YesIt's the perfect home ... — It's the perfect home We love it here. The staff is really friendly and all maintenance requests are always done in a timely manner....
response from property -Sarah, it is always fantastic to hear from a happy resident! Thank you for telling us about your high opinion of our service.