Ratings & Reviews

Overall Rating

4(145 reviews)99.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Katelyn H. - |Recommended: YesThe Haven is an awesome pla... — The Haven is an awesome place to live My new apartment was clean and well renovated upon move in. The office staff are also very helpful and eager to answer any questions and address any of my concerns.
response from property -Thank you for your review. We are happy to provide exceptional service.
Review From Modern Messagesubmitted by Vivian H. - |Recommended: YesLocation near Hoover Galler... — Location near Hoover Galleria is excellent Exactly what we wanted. Maintenance here is prompt, qualified, professional and friendly, they are the reason we stay. Pool and grounds are well kept, some of the 3rd floor units have vaulted ceilings. Management comes and goes, way too much turnover.
response from property -Thank you for your review. Please let us know if there is anything we may do to provide you with a 5-star experience.
Review From Modern Messagesubmitted by Felicia T. - |Recommended: YesMy experience has been grea... — My experience has been great thus far. I’ve resided with this complex going on 4 years. The staff has been great and have been on top of any issues I may have experienced
response from property -Thank you for your review. We are happy to be of assistance.
Review From Modern Messagesubmitted by Brian A. - |Recommended: YesMove in process was a breez... — Move in process was a breeze. Apartment had been maintained and cleaned. Everybody in the office was a huge help. I would recommend to anybody
response from property -Thank you for your review. We are happy to be of service.
submitted by Megan D. - |Recommended: YesConvenient nice clean relaxing — Groovy
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Erriene K. - |Recommended: YesI really like living here. ... — I really like living here. It's mostly quiet and in a very safe area. Parking when I come home late can be a little bit scarce but I never have to park too far from my building.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Mart*@*.Com - |Recommended: YesJust got my keys yesterday,... — Just got my keys yesterday, but Michael helped me out and he did a awesome job. He had a very good way of getting the job done. It was a good idea to move here so far.
response from property -Thank you for your review. We are happy to be of service.
Review From Modern Messagesubmitted by Trinity H. - |Recommended: YesThe experience has been goo... — The experience has been good. I've had a few maintenance issues that were addressed as expected. Michael and Dawn are great. The community is fairly quiet and there is not any random traffic coming in and out of the community.
response from property -Thank you for your review. Please let us know if there is ever anything we may do to better meet your housing needs.
submitted by Courtney M. - |Recommended: YesGreat — Id tell them its a very inviting and safe area. You also get great lighting
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Shandra J. - |Recommended: YesI love it here The front o... — I love it here The front office staff is amazing Never see any trash around the buildings. I am very glad I chose to make this my new home.
response from property -Thank you for sharing these comments. We are happy to maintain a clean community environment.
submitted by Justin V. - |Recommended: YesConvenient location — This is a convenient location to work, stores, mall. Friendly staff and maintenance people. Mostly quiet but barely enough parking for residence as needed.
response from property -Thank you for your review. We hope you continue to value our convenient location and nearby attractions.
Review From Modern Messagesubmitted by Mary D. - |Recommended: YesMichael has been so kind an... — Michael has been so kind and professional from the start. If we ever have any concerns or questions, he takes care of them right away. The office manager is amazing as well, very professional and polite.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Clyde C. - |Recommended: YesIt’s great I love haven apa... — It’s great I love haven apartment homes in Birmingham Alabama. It is so closes to everything. The staff goes out of their way to accommodate me
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Kathy B. - |Recommended: YesFor the most part it hasn't... — For the most part it hasn't been bad, a few issues here and there. Maintenance crew is great. Close to all the places I like to shop. In the Hoover City School district.
response from property -Thank you for your review. Please let us know if there is anything we may do to provide you with a 5-star experience.
Review From Modern Messagesubmitted by Isaac D. - |Recommended: YesI had never rented an apart... — I had never rented an apartment before I came to the haven. I thought that I would be spending all my money on rent and just constantly have troubles and frustrations. They have affordable rent, a great community, and employees that make sure everything is perfect.
response from property -Thank you for your review. Please let us know if there is ever anything we may do to enhance your experience with us.