Ratings & Reviews

Overall Rating

4(167 reviews)99.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Whitley H. - |Recommended: YesFor this to be my first apa... — for this to be my first apartment i am very pleased and happy about moving here the staff is so pleasant and friendly even the maintenance team is nice and clean, they didn’t leave my house a mess after they replaced my sink border. i love the fact i can my rent through the app.
response from property -Thank you for your feedback. Providing exceptional service is our number one priority and we are happy to hear that we are meeting your expectations.
Review From Modern Messagesubmitted by Katina T. - |Recommended: YesI’ve been living here for s... — I’ve been living here for several years. It’s not perfect, but it’s home. Maintenance team is awesome. The people in the office are always friendly and helpful.
response from property -Thank you for your review. We are happy to be of service.
Review From Modern Messagesubmitted by Kanesha W. - |Recommended: YesLiving here has truly been ... — Living here has truly been a great experience so far and I'm sure it's more to come. From moving in to the maintenance and being a part of the community, everything I have needed has been timely approached
response from property -Thank you for taking the time to share this feedback with us.
Review From Modern Messagesubmitted by Brenda W. - |Recommended: YesThe associate did not know ... — The associate did not know information completely. My washer and dryer were not there and i had ordered them when i signed the lease. My apartment was not cleaned. The windows have no screen on them.
Review From Modern Messagesubmitted by Erriene K. - |Recommended: YesI really like the apartment... — I really like the apartment complex overall, especially the staff. The only thing that could be better is the parking. It's not horrible but sometimes at night it can be difficult to find a parking space.
response from property -Thank you for your review. We will use this feedback to help better meet your housing needs.
Review From Modern Messagesubmitted by Richard B. - |Recommended: YesEverything is good with my ... — Everything is good with my apartment I have lived here for years have had very little problems maintenance guys are nice office people always helpful if I ever have a problem would definitely refer a friend
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Felicia T. - |Recommended: YesLove the staff They are ki... — Love the staff They are kind and helpful when needed. I haven’t had any many major issues that they didn’t address immediately or done all they could to get the problem resolved
response from property -Thank you for your review. We are here to be of service.
Review From Modern Messagesubmitted by Lucas R. - |Recommended: YesThe apartment complex is ni... — The apartment complex is nice and the one bedroom is very spacious. Fits king size bed in the bedrooms easily with a nice walk in closet. The living room is also a good size. Some of my bamboo flooring could be better but other than that it is nice.
response from property -Thank you for your review. Please let us know if there is anything else we can do to provide you with an exceptional community experience.
submitted by Guy C. - |Recommended: YesNice community and great place to live. — The Haven is a wonderful place to live. If you are looking for a nice, quiet, peaceful place to call home this is it. The Staff care about the residents and that is shown regularly. They are very attentive to any concerns and are quick to assist. An overall great place to live.
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Daphne H. - |Recommended: YesThe apartment is nice. Pat... — The apartment is nice. Patio is small and drops pretty steep out the back to the water. Kitchen has limited cupboard space. Would be nice if there were a laundry facility.
response from property -Thank you for the feedback. We will use this review to help better meet the needs of our valued residents.
Review From Modern Messagesubmitted by Lisa B. - |Recommended: YesI love this apartment. Its ... — I love this apartment. Its spacious I'm in a quiet area. Everyone in the leasing office are very friendly, courteous, thoughtful, helpful Havent had any issues.
response from property -Thank you for the feedback. We strive to provide excellent service here at The Haven Apartment Homes.
submitted by Joyeuse U. - |Recommended: YesThe staff Michael Ashley make the experience worthwhile — I have been here for years and the staff has always been stellar even during the different changes in management. While Ashley Massey has been rightfully promoted to a different property, I would like to acknowledge her stellar customer service and willingness to make accommodations for me such as a new state of the art refrigerator She is superb Equally helpful and stellar is Michael Schatz He is friendly, accommodating, and always in the best mood. They both make my experience worthwhile
response from property -Thank you for taking the time to share this feedback with us. We are happy to be of service.
Review From Modern Messagesubmitted by Donald T. - |Recommended: YesWe just moved in and have h... — We just moved in and have had some minor issues but the maintenance crew was quick to come address the serious issues. Not many complexes can say that these days
response from property -Thank you for your review. We are happy to provide prompt service.
Review From Modern Messagesubmitted by Lakeitra H. - |Recommended: YesSo far this has been a very... — So far this has been a very easy an pleasant experience. Happy to join this community, and looking forward to all that The Haven has to offer.
response from property -Thank you for your review. We are happy to provide an exceptional community experience.
Review From Modern Messagesubmitted by Giselle R. - |Recommended: YesHasta ahora todo perfecto s... — Hasta ahora todo perfecto son muy atentos a nuestros pedidos y amables creo que sin duda q sido nuestra mejor elección de verdad muchas gracias
response from property -Thank you for the feedback. We strive to provide excellent service here at The Haven Apartment Homes.